Category Archives: Education


IIM Indore was established in 1996 with an objective of imparting high-quality management education and training by the Department of Higher Education, Ministry of Human Resource Development and Government of India. IIM Indore is recognized as a premier management institution and is committed to providing excellence in management education, research, and training and use of contemporary participant-centric pedagogies and teaching methods.

Business Challenge

  • Prolonged time in admissions, procurement and approval processes.
  • Difficulty in managing online applications and shortlisting the candidates.
  • Online fee collection through demand draft.
  • Manual paper-based processes for employee leave management, faculty feedback, visitor tracking and internal complaint system.

Solution Delivered

  • Implemented TCS iON Digital Campus to digitize and streamline campus activities.
  • Digitized application management with TCS iON Eform solution minimizing the manual intervention during the scrutiny of applications.
  • Automated tracking of PR, PO and GRN approvals with Procurement and Inventory module.
  • Configured online workflow-based approvals.
  • Simplified online monitoring of visitors with TCS iON Visitor Management module.

Value Created

  • A huge amount of efforts, time and paper savings by digitizing campus processes.
  • Increased transparency with online feedback from students.
  • Grievance addressal and faster resolution of issues through TCS iON HelpDesk solution.

Image IIM Indore

Customer Testimonial

“TCS iON Online application management has helped handling conventional filing of paper forms to Electronic form which has reaped the benefit of going paperless; thus proving to be efficient, cost-effective and untangling the complex process of handling hard forms. TCS team has exhibited professionalism and expertise which is greatly appreciated and has led to a unique experience.”
– Prof. Rishikesha T. Krishnan, Director, Indian Institute of Management Indore

Teachers_Day, 21st_Century_teaching_strategy

How Different is It for Teachers in the Digital Age?

21st century means the Digital Age for most of the human beings, and re-defining the way we live on this planet. For millennials’ digital is default and is a core nature by itself.  Every human being is living two lives simultaneously that is Digital Life and Physical Life and there is a great need of unification of both through a Phygital Model.

Given this scenario, a teacher’s role in 21st century is crucial to help unify digital and physical channels for the learners to have a better experience in education. This transformation is going to bring a fundamental shift in the following areas, which 21st century teachers should enable, as coaches and mentors.

  • Class rooms should be transformed to learner centered spaces by interconnecting both physical classrooms and digital learning spaces.
  • Learning process should shift from a course centric phenomena to deep dive sessions.
  • Communities, forums and blogs should enable personalized learning and knowledge exchange.
  • There should be more focus on student outcomes and modern method of assessment and evaluation.
  • Metrics and analytical data should be recorded and computed to gauge the strength & weakness of the students.
  • Digital tool should be used extensively to enable learning and collaboration in the digital age.
  • New models of Pedagogy should be adopted to support various types of learning models such as FlipClass Room, Self paced Learning, synchronous and asynchronous Learning.

Teachers in the digital age should be prepare the learners in the following out of the boxes areas:

  • Global Awareness, health & financial literacy, environmental awareness and so on
  • Learning & innovation skills covering critical & creative thinking, communication & collaboration
  • ICT skills encompassing Information & Media
  • Personality development and new career skills encompassing leadership skills, cross cultural skills and so on

Today’s connected classroom provides both teachers and students easier, faster, affordable access to the information, expert, peer and a much bigger community of the educators. The digital age is an exciting period both for teachers and learners as everyone is learning collaboratively to evolve the future of education.


NMIMS benefitted by eliminating logistics cost and hassles in conducting NPAT exams!


Narsee Monjee Institute of Management Studies (NMIMS) is one of the top-10 B-schools in India. The institute has emerged as a multi-disciplinary university with 6 campuses and 11 constituent schools. Today, more than 12,000 students and 450 full-time faculty members are part of India’s most sought-after academic community

NMIMS was facing various business challenge like:

  • High logistics cost for conducting NPAT exams.
  • Substantial effort and time consumed in Application Management and Exam Result Processing.
  • Difficulty in fee collection and reconciliation from candidates in India and abroad.
  • Delay in addressing RTI queries from students.
  • Difficulty in monitoring test centers simultaneously across cities during exams.

TCS iON Digital Assessment gave solution delivery by Digitization of end-to-end NPAT 2016 exam process. Other Solutions where:

  • Online application processing with payment integration.
  • QP created in a secured environment and uploaded on iON data center.
  • Biometrics and CCTV recordings of the exam day made available.
  • Detailed analytics reports generated and shared with the management.

Value Created

  • Transitioned from the traditional mode of conducting exams to the online mode seamlessly.
  • Facilitated fee collection and reconciliation method by enabling it online.
  • Signi­cant amount of time and effort savings of all personnel.
  • Value delivered registered an increase in the number of candidates appearing for exams from 11,000 to 21,000

iON Digital Assessment Solution provides end-to-end services to con­gure and schedule examinations. This includes creating online and o‑ine assessments, con­guring attendance and hall tickets, creating drives, managing exam slots, and assigning test centers to candidates. The solution also helps in managing the distribution of question papers and the evaluation and results management processes.


Customer Testimonial

TCS iON has helped us in successfully conducting NPAT 2016 exams in 22 cities. iON provided seamless support while transitioning from the traditional pen-and-paper mode to the online mode saving a significant amount of time and effort. Customer Testimonial – Dr. Meena Chintamaneni, Registrar Narsee Monjee Institute of Management Studies (NMIMS)

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TCS iON launches Life Long Learning

LLL Awareness Post FB-03

Published by – The Hindu Business Line
Mumbai, 19 June

TCS iON, a unit of Tata Consultancy Services (TCS), has launched ‘Life Long Learning, a series of digital learning products of continuous learning across age groups. The aim is to inculcate a continuous learning mind-set amongst students and professionals by augmenting their knowledge with clear, impactful analytics.

TCS iON in association with schools, higher education institutions and industry experts will empower learners with access to these learning products on the cloud, the company said in a release.

“Our intent is to make learning addictive. These innovatively structured learning products opens up new possibilities and also augments new age practices to the current class-room learning to create an engaging experience,” Venguswamy Ramaswamy, Global Head of TCS iON said.

TCS iON ‘Life Long Learning’s’ digital products will help Kindergarten to Std XII, higher education and working professionals to consume content in a self-paced, engaging, multi-dimensional format with deep focus on the outcome delivery. The personalised diagnostic analytics provides feedback on specific areas for improvement.

The products are designed with a series of community based learning content and assessments facilitated by assisted analytics. The integrated Artificial Intelligence (AI) engine helps to deliver contextual analytics for continuous self-improvement. The industry SME participation makes the entire process of learning more relevant, it added.

“We are living in a fast-paced world where learners are digital natives and are exposed to manifold content enabling them to meet their needs at the tap of their fingers. While India is still at a very nascent stage at adapting digital learning technologies, TCS iON’s ‘Life Long Learning’ platform will act as a key enabler. Phygital access to appropriate content is the need of the hour to meet demands of Gen’Z’ and be relevant at every stage of life,” Ramaswamy added.


Ethical hacking turning into guiltless profession


When a tech enthusiast sitting behind a computer screen cracks through the security systems without being noticed – it is hacking. And if s/he, after breaking into the digital entity, informs the owners about the flaw(s) in their systems – it becomes ethical hacking.

Ethical hacking has landed well-paid jobs for many young techies. Though many youngsters look at it as a glamorous profession, corporate are divided over the emerging field.

Venguswamy Ramaswamy, global head, TCS iON, a strategic unit of Tata Consultancy Services (TCS), focused in the education sector, says, “The jobs involving software testing has changed dramatically. Ethical hacking is a mission-critical job in the same domain. Companies hire hackers to find loopholes in their systems. One has to think as thieves to stay ahead of them. It is an important role specially for sensitive programmes.”

While most of the ethical hacking is done on a freelance basis, but according to Ramaswamy, it is important to properly train those who have a knack for it. “With several mission-critical online systems growing every day, this would be an important career stream and to maintain the sanctity of it, we need to train people for the same,” he said.

Since there are no mainstream courses available, communities can play a good role in teaching ethical hacking. “We offer ‘Blaze – Cyber Security’, a community-driven learning system, where we encourage students to be practitioners of security and learn the trends with an expert. We intend to create a large number of skilled people in the market on this,” he added.

However, Dennis Kwok, vice president, Asia Pacific, CompTIA (The Computing Technology Industry Association) – a non-profit trade association, issuing professional certifications for the information technology industry believes that the country needs more protectors than hackers.

“India is one of the top 10 countries under risk, but does not hold the same stature when it comes to data protection. We still teach the same topics in the security domain that we used to, a decade back. There is a need to upgrade curriculum in tech-schools and train the teachers to acquire newer skills so that they can teach budding developers to build better security systems rather than training our children to hack,” said Kwok. “We do not want to create hackers but detectives,” he added.

Kwok informed that most of the breaches happen because of human error instead of high-end hacking. “It is more important to spread awareness about cybersecurity among employees as most breaches happen because of failures at the human end such as putting a weak password or using compromised pen drives for sensitive systems. We need a proactive testing system for the increasing vulnerabilities. The young minds can penetrate systems for testing to understand threats instead of thinking from a criminal mind-set,” said Kwok. Interestingly, CompTIA also provides PenTest (penetrative testing) online courses.

– by Education Times
Monday, June 11, 2018

NSDC Partners with TCS to boost Skill India Mission


New Delhi: National Skill Development Corporation (NSDC) has announced its association with Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting, and business solutions organization, to leverage the Learning and Assessment platform of TCS iON to provide speed and scale in skilling initiatives.

NSDC and TCS have signed a Memorandum of Understanding (MOU) to enhance NSDC’s skill development and capacity building initiatives such as National Occupation Standards (NOS), Qualification Packs and Curriculum. With an objective to strengthen skilling outcomes through digital technology, TCS iON, through its Learning and Assessment platform, will help in developing a framework and integrating these resources. TCS will bring iON platform – the ‘Phygital’ (Physical Assets integrated with Digital platforms) delivery model and its large partner ecosystem to the engagement.

Announcing the association, Mr. Manish Kumar, MD & CEO, NSDC said, “Today’s skilling environment needs digital impetus to achieve volume and speed. Our partnership with reputed organisations such as TCS is a step towards accelerating the Skill India Mission. TCS, with its proven expertise in creating growth and transformation by leveraging technology, will support us to deliver impact at scale, which is directed towards making skilling progressive and inclusive for the country.”

Mr. V. Ramaswamy, Global Head, TCS iON said, “TCS is proud to partner with NSDC and participate in the mission of skill development of youth in the country. We have heavily invested in large-scale platforms, content, process and infrastructure to deliver value to the youth of this country in a unique ‘Phygital’ delivery model. We believe, this will help to redefine the country’s skill mission for scale at speed.”

National Skill Development Corporation (NSDC), working under the aegis of the Ministry of Skill Development and Entrepreneurship, Government of India, has been driving the national skill development mission – the Skill India Mission. NSDC is mandated to fulfil the growing need in India for skilled manpower across sectors and narrow the existing gap between the demand and supply of skills.

Over the last few years, TCS iON – a strategic business unit of TCS has invested in high scale robust learning, assessment and certification platform along with a countrywide infrastructure to deliver learning and computer-based tests at scale. A large partner eco-system with last mile training partners along with corporates from the industry provides a unique ability to deliver skills in a “Phygital Model”.

Enabling employment for the skilled youth is another area of focus for this partnership. TCSiON’s skill assessment products – #Cert-n-Edge ( powered by the LLL (Learning Life Long) initiative will help a large number of youth gainfully employed in several companies across the country. Youth can demonstrate their knowledge and their skills in a 2-part assessment program offered by #Cert-n-Edge. This assessment report will be jointly issued by TCS and NSDC and will be aligned to the National Occupational Standards (NOS).

Embrace Life Long Learning to stay relevant


Franklin D Roosevelt once rightly quoted, “A lifetime of learning can be a success in itself.” This holds true in our day-to-day life as well. An individual’s life can be broadly classified into three phases – education, professional and retirement.  Every phase of life introduces an individual to new opportunities, which involves coping up with new challenges and circumstances through continual learning. There is a crucial need for a mind-shift from the current trend that limits learning only to the education phase of an individual, to making learning as a lifelong continuous process. Learning should not be confined to first twenty years of an individual but should be practiced as a lifelong habit.

In the first phase, the education phase, the individual as a student learns the fundamental of various subjects, which grooms the overall personality in a way that fulfills the present job requirements. In this phase, the children explore their interests through continuous learning and gets exposed to various subjects. Eventually they develops a liking towards a particular field, which they learn further by exploring it in their higher education. The children today learn beyond the walls of classrooms and are constantly exposed to multimedia formats and dynamic online content. Thus, learning is maximum in this phase and conscious efforts should be taken to provide the right direction and learning environment for the budding talents of the future.

The next phase, an individual moves on to, is the profession phase. It is in this phase that an individual constantly struggles because the skill set and theories learnt in the education phase may not have complete relevance in the rapidly changing work environment. There is a gap between what the individual has learnt over the years in the education phase and the requirements in the professional phase. Thus, one has to continuously upgrade to new skill sets, be aware of the prevailing trends and re-educate oneself in order to thrive in the present competitive market.

In the retirement phase, an individual seeks self-actualization. An individual seeks to understand their optimal potential in this phase. Lifelong learning acts as a vent that they require for fulfilling their respective goals. In the present busy world, the saying, “No country, for old men” falls flat. In order to be self-independent, one has to keep themselves updated by learning the newer policies and adapting to digital technologies.

Hence, to make learning a lifelong experience, explore the varied range of learning products for every phase of an individual’s life with TCS iON’s Life Long Learning (LLL).