Category Archives: Education

Top 5 Assessment Trends to Look Out for This Year

If You Don’t Know These Till Now, Read on

With innovation and technology making its mark everywhere, education can’t be far behind. Innovation in assessments has provided a chance for not just students to get holistic education, but also educators to deepen their pedagogical skills. Let’s have a look at the top five trends in assessments:

  • Location-independent Marking

There are approximately 1.5 billion English learners in the world. That’s 20% of the world population!

Now imagine a situation where thousands of these learners are taking assessments to master the English language. Do we have enough people with quality skills to mark their assessments? What if the learners do not yet possess the proficiency to write the entire evaluation test? Their answers could be in part writing, audio or even video formats.

The TCS iON Digital Marking Hub is an intelligent, scalable, flexible and quick machine learning application that attempts to solve all these problems and more. It has made marking a location-independent process. The Digital Marking Hub allows candidates’ assessments to be marked digitally by a biometrically verified and qualified accessor sitting in any part of the world. The markers have been trained to mark written, audio and video format assessments. The students receive unbiased, transparent and on-time results, making sure their learning never comes to a stop due to problems such as location, time or quality. 

This technology allows a Hyderabad-based marker to evaluate English exam of someone sitting in  Japan!

  • Learning Analytics in Assessments

Learning Analytics is the science of contextual learning. It measures, collects, analyses and reports data about learners and their learning graphs. It helps one understand and optimise learning for different kinds of learners and environments.

An interesting way in which learning analytics is used in assessments is when student performance and engagement are analysed to predict future assessment performances. The learners are placed in different quadrants, which are risk-based. These quadrants help to develop an understanding as to why a specific student is not able to achieve his or her potential. These prediction quadrants are based on various factors like the students’ social interactions, formative assessment performances, interest in content and so on. The software provides both reflection and responsibility to the learner and teacher on how to fix or change learning.

  • Video and Audio Assessments 

Replacing conventionally written assessments with audio and video assessments has a lot of advantages for both students and educators. Some of them are given below.

  1. A wide number of skills can be tested for students with different learning styles. These assessments allow educators the flexibility to design assessments that align with the learning outcomes of the real, future workplace environments of the students.
  2. The audio and video assessments give students a chance to opt for a diverse range of assessments. It increases their engagement and interest levels, thereby promoting deep learning and improvement in grades.
  3. Students have the flexibility to attempt these assessments irrespective of location and time. They can take these assessments as per their learning approaches and needs.
  • Adaptive Questions

Imagine a classroom with 50 students and one teacher. These students are at the very least at five different learning levels. The teacher struggles to create differentiated lesson plans for each group. This problem is not just restricted to a school classroom. It could very well be a situation in college or even at your workplace.

Adaptive questioning is a technology where technology and data are used to identify each learner’s grasping levels. It provides individualised support at each question, making the learning unique and useful for everyone.

Let’s take an example of how this can be useful in a classroom. The educator gives an adaptive question assessment to children on their specialised education devices. The test, at each question, decides what to do next based on the child’s answer. It can allow the child to skip the next few questions because the student has an excellent knowledge about the topic, it can give another student an easier question because the student needs the topic to be further broken down.  Another student needs a basic lesson in doing that problem, so he/she is shown a video showing the steps all over again.

  • AI-driven Monitoring of Exam Venues 

Remote proctoring or AI-driven monitoring of exam venue, at its very basic level, is a process to authenticate, authorise and control an examination venue. In a traditional exam hall, an invigilator will be required for all these responsibilities for a batch of about 50 students. Remote proctoring allows thousands of students to sit for exams from remote, far-flung locations without the need of so many invigilators.

TCS iON has taken remote proctoring to newer heights with the establishment of an AI-driven command centre in Chennai which can monitor 6000 venues across the country, in real-time. It aims to give a superior experience to administrators by conducting exams fairly and transparently by giving them access to a digital monitoring platform. The facility has the power of monitoring 150 parameters used to prevent cases of cheating and provides a platform for efficient exam management. 

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TCS iON Reimagines University Education with a Unique Phygital Learning Program

To empower university students with new-age, industry-aligned skills

  • Tata Consultancy Services’ New Industry Honour Certification Program Empowers University Students with New-age, Industry-aligned Skills
  • Amity Group, among the first to sign up for this program; over 175,000 students to benefit

MUMBAI, November 20, 2019: TCS iON, a strategic unit of Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced the launch of the TCS iON Industry Honour Certification, a first-of-its-kind phygital learning program that will transform university education globally and empower millions of students with new-age, future-ready proficiencies to meet industry needs.

With the rapid emergence of new technologies, education institutions are looking to adapt quickly and equip students with the proficiencies that industry requires. The TCS iON Industry Honour Certification will enable university students to opt for courses in industry-trending domains such as artificial intelligence, robotics, cloud computing, data mining, analytics, IoT, and cyber security. These courses, curated in collaboration with industry experts and academia, will help students align their skills with industry applications, and become job ready. Students will be able to access these courses anytime, anywhere and on any device throughout the duration of their degree program.

The unique program reimagines classroom pedagogy through advanced cloud platforms, best-in-class multi-modal content, lectures by industry specialists, expert communities, preparatory analytics, and assessments. Students will have access to simulated environments, test kits and phygital labs to gain hands-on skills leveraging the cutting edge TCS iON edu-tech platform. On completion, students will receive globally verifiable certifications, and opportunities for internships and jobs in the industry.

Following a successful six-month pilot with students across regions, Amity Group, a leading education group in India, is one of the earliest to sign up for the program to equip its 175,000+ students with new-age skills.

This is yet another innovation from TCS iON that reimagines the learning construct by seamlessly integrating energizing content, industry mentors, academic experts, and industry jobs within the phygital classroom, leveraging digital technologies to drive scale and outcome impact. Moreover, we will continually monitor emerging industry trends and keep launching new age industry courses to address those needs,” said Venguswamy Ramaswamy, Global Head, TCS iON. “We are delighted to have Amity as our early partner in driving adoption of this program for their vast student base.”


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Experiential Learning – The Way Forward

The Benefits of Experiential Learning are Undeniable 

If you were to rewind and reminisce, what do you think made you the person you are today? The books you read, the places you visit or the experiences life throws your way? Experiences form the crux of a human being. A person who is exposed to different challenges is more rounded than the one who bases her/his knowledge merely on reading.

With this in view, experiential learning has taken the educational world by storm. It is considered as the next big thing, which educators believe, will create more global citizens. The discerning factor is that it moves away from a didactic format of learning and places importance on actions and adventures rather than monologic discourse by teachers. The method has a number of significant advantages, some of which we will look at closely.

Why is Experiential Learning gaining an edge?

  • Theory and Practical Knowledge Go Hand in Hand

Experiential learning successfully bridges the gap between theory and practical understanding of a subject. This means learners’ understanding of the subject matter is in alignment with the actual real world application of it. This is especially beneficial for neophytes who are starting out and are better equipped with necessary skills to land their dream jobs.

  • Better Engagement Leads to Collaborative Learning

Problem solving, data collection, detailed research, and group experiments develop interpersonal skills and teamwork in learners. It follows naturally that learners who are exposed to this kind of learning tend to be better leaders and team players. It also forges the attitude of accepting ownership of tasks and teaches responsibility.

  • Creates an Experimental Attitude

Since learners are moulded to think, ideate, explore, and experiment, this brings about a demonstrable attitude in them over time. This is an extremely beneficial trait that makes them more valuable to an organization. Companies are on the lookout for risk takers and individuals who can think out of the box to push their brand forward.

  • Accelerates the Process of Learning

Rote or didactic learning relies solely on memory and retention abilities of an individual. Experiential on the other hand involves critical thinking, decision making, and action taking which results in better use of memory and muscle power. With various parameters working simultaneously, it is proven that this new age learning helps with speedy grasping of concepts.

  • Facilitates Personalized Learning

Traditional learning methods heavily lean on the educator as opposed to learners. Experiential learning understands the capabilities of individual learners and creates modules for each. This way learning is more effective and works keeping in mind learner abilities. Learners also have a vast database of curriculum to choose from, so that they can look at honing various skills at the same time.

  • Assessments are Accurate

Since this is not a ‘one model fits all’ kind of learning, assessments and grading is also based on individual’s abilities. Most tests assess data and practical knowledge to gauge if the student is industry ready. Educational institutions can provide precise results, which in turn help both students and prospective companies make the right choice. Analytics play a major role in determining accurate assessments in experiential learning.

  • Accomplishments are Tangible

Learners have the opportunity to understand where they stand. Instead of being loaded with information that might not be relevant to their aspirations, students can choose which subjects interest them most and look at ways to improve upon their skills, based on feedback. This sort of real time feedback contributes to the learner’s growth tremendously.

These are just a few of the many advantages of this kind of learning. The most important factor remains that experiential learning shapes students who are better prepared for real world issues and can make contributions that are meaningful and long lasting. As they say, “Actions speak louder than words.”

To explore more, visit : LifeLong Learning

Education Aligns Itself to 21st Century Needs

Rote Learning on the Decline as Meaningful Experiences Take Over

“Education is learning what you didn’t even know you didn’t know.” These words by Daniel J. Boorstin will make you pause and ponder. Formal education as a tool for information exchange has been in existence since the ancient Roman and Greek civilizations. Education was founded as an act of preserving ancient knowledge, which could be passed down the generations. With the digital boom, preservation is no more a concern. The current trend is to give learners the opportunity to gain experiences and deeply connect with the subject matter on hand.

Rote learning and unsupervised memorization is slowly fading, while educators move towards more long lasting methods to increase learner engagement. Since digitalization has brought the world closer, there are many parallel learning methods, which have been adopted in recent times. Let’s take a look at some of the current trending methods in education.

Augmented and Virtual Reality (AR and VR)

Technologies that can stimulate your senses and give you a surreal experience, augmented and virtual realities came into focus when the gaming world introduced them. In the education sector, AR/VR helps users grasp concepts better because it works on activating one’s senses. Research has also proved that concepts learnt via sensory learning methods stay longer with the learner. Wouldn’t it be better if you can experience the Amazonian forest first hand rather than learning through pictures? Virtual reality makes this a possibility.


Children running around in a park, kicking a ball and squealing; sounds old school? Gaming consoles, PlayStations and arcade games have taken over the millennial mind. In a bid to make learning more engaging and enjoyable, gamification of learning is one of the latest trends. Subjects and lesson plans have been converted to video game format so as to make it more relatable to the end user. The sensory stimulation adds value and helps with retention of concepts. Students are much more receptive to instructions once the mentor manages to capture their attention via gamification.

Artificial Intelligence and Chatbots

Traditional learning methods did not allow for 24/7 communication between learner and teacher. However, the emergence of AI and Chatbots makes this possible. Students can now instantly reach out to teachers and vice versa. Apart from communication, AI also helps with various administrative functions such as assessments, online tests and faster feedback. Chatbots help solve student queries real time and also provide information on demand. This promotes continuous learning and ensures that students have access at any given time.

Internet of Things

As with other industries, Internet of Things has made an impact in the education sector as well. Worldwide connectivity enables students to connect globally with peers, experts and educators from their classrooms. Textbooks have been upgraded to devices, and students can now work on assignments and submit them via their devices. It also encourages collaborative work and efficient use of time. Data can be collected and analysed at a faster pace thereby saving on tedious manual work. Efforts are channelized towards learning while mundane tasks can be handled digitally.

Blended Learning

Technology may be on the rise, but there is no denying the importance of human communication. Social interactions, group discussions, one on one sessions and, exchanging ideas form a major part of personality development. Blended learning combines the concept of traditional learning with technology to give learners a more holistic and comprehensive set up. In this method, lesson plans and study material are available online, but students also have the advantage of a subject-specific instructor taking them through all the concepts in detail.

Flipped Classrooms

On the other hand, flipped classrooms indicate a learning method where instructions are delivered via online sources, while assignments which are considered ‘homework’ are brought into the classroom. Students get the chance to collaborate both online and offline, thereby covering the complete spectrum of the subject matter. The mentor or instructor acts as a guide to aid stimulating discussions and provide guidance on concepts. Flipped classrooms move away from the single instructor concept where the teacher is the main focus to a more multi-tool instructional design. 

Bite-sized Learning

Given the wave of information that’s available around us, Bite-sized Learning is the perfect antidote to it. Relying on little bites of information, it works on the notion that the human brain can absorb and retain information that comes to it in small size nuggets. This sort of micro learning method proves effective when dealing with complex ideas and formulae. Having worked splendidly in the corporate training sector, education is also slowly adopting this method to draw learners and keep them interested for longer durations.

Lifelong Learning

Philosophically speaking we are all learners for life. As we age, the pace at which we make new experiences may differ, but human brains are sponges that are waiting to soak up as much information as possible. Lifelong learning works on the idea that continuous upgradation of one’s skills is necessary in today’s world. It removes the restrictive age limit completely, enables learners to understand where they lack and provides them with the opportunity to upskill at any given point in life.

All these learning methods prove that “one size fits all” is not the ideal way to go. With so many options available in the sector, learners can choose which method suits their abilities to help them be effective learners. A win-win situation for all!

For more information, visit : LifeLong Learning

DIMENSiON August 2019 | Business Process Education


Custom image on social channels with TCS iON URLS


  • Feature: TCS iON URLS v02.00.03.00 release has introduced two new features: Image Upload in Custom Card and Referrers
  • Description:
  • Image Upload in Custom Card

With the upload image capability, you can share links with custom brand logo across social media.

  • Referrers

The Referrers report helps you analyze from which social media platform the link was viewed.

  • Key benefits:
  • Sharing custom image in links across social media platform promotes brand of a business.
  • Analyse data for every click and view on social media in the Referrers report.

DIMENSiON August 2019 | Learning

TCS iON Digital Learning

Tagging simplifies searches

  • Feature: Introducing topic tagging as mandatory criteria in course or community creation
  • Description: Now, you must tag the topic while creating the course or community. You can tag maximum 10 topics to a course or community. Admin can add topics only from the existing topic list. In case, the related or preferable topics does not appear in the existing topic list, then the admin can either select Miscellaneous or can create the required topic from the Manage Topic screen, in Platform option.
  • Key benefits: You can search a course or community using the tagged topics.

SCORM optimizes grading process

  • Feature: Introducingenhancements in Course Grading with smart learning of SCORM content
  • Description: Earlier, course admin or faculty could not configure only grading based on activities like assessment and assignment. Now, you can select the SCORM in course and activity level grading.

There are following two criteria to determine the score of the learner in SCORM content:

  1. If, there is a quiz in SCORM content then, the total marks and pass marks are the score gained by the learner in SCORM content.
  2. If, there is no quiz in SCORM content then, the marks are calculated based on the completion criteria. For example, if the Course marks obtained by learner is 100 (on completion of the SCORM content) or zero in case the learner did not complete the SCORM content.
  To consider the score of SCORM content in grading, you must set the SCORM completion criteria as Yes in Content Creation screen. The Course admin or faculty can view user’s marks in participant status screen.  The user data for this SCORM content is available in the activity level report.
  • Key Benefits:  Utilize learner’ progress or achieved score in SCORM activity, in course grading.

24/7 Chatbot enabled for learning platform

  • Feature: Introducing chatbot feature in TCS iON Digital Learning
  • Description: Chatbot is a new feature wherein you can view a chatbot icon in bottom right corner only if, the organisation admin enables this feature in the Preferences screen. You can ask your query with ‘SmarTask’ icon.
  • This chatbot is an interactive assistant of iDL. You can drag this icon anywhere on entire screen.
  • You can add organisation specific FAQs to enhance the search content for organisation specific users.

To configure FAQs:

Go to Webtop >> Launch Web installer >> View all >> Welcome to iON (User Personalization) >> FAQ Template

  • Key Benefit: User personal assistant ‘SmarTask’ will be available 24*7 to help with the queries of TCS iON Digital Learning platform.

Highlights of the month

Fresco Play Courses integrated with iDL

  • Feature: Introducing Fresco play courses in TCS iON Digital Learning
  • Description: Now,you can launch Fresco play courses (external courses) within iON courses directly. Admin can set the configuration this feature while course creation.

With this configuration, it redirects the learners to the external platform on the click of Launch in iDL course instead, of the content player. By default, the configuration is set as No.

Once you set the configuration as yes, then course admin can create only one node or unit in the course.

You can also configure the course certificate and grading in iDL for all external courses including Fresco play.  However, the course admin cannot create activities like assessment, assignment and so on in this type of course.

Participant View:

  • In this view, on clicking Launch, it redirects the learner to the Fresco platform course and displays the mapped category to the user.
  • You can view the progress of the course in course dashboard after two hours of course completion in Fresco and earned miles display on hovering over the i icon.
  • This feature is applicable for all external vendors configured in the organisation.

Key Benefit: Wide range of courses available in Fresco platform can now be accessed on a single platform iDL.

Peer to Peer Evaluation in assignment activity

  • Feature: Introducing peer to peer evaluation of assignment
  • Description: Now, the participants of course can evaluate the submitted Assignments of other participants under same Course using the Peer to Peer Evaluation feature, in iDL.

The course admin can enable the peer-to-peer evaluation feature in the Assignment creation screen for the faculty to evaluate once the assignment scheduled end date approaches. Post this, the learners can view the assignment of assigned users for which they can evaluate.

  • Key Points:
  • While selection of ‘Peer to peer evaluation’ configuration can be enabled for one or multiple users.
  • In case, only one user is allowed for evaluation, the final score for the assignment evaluation can be determined in two ways:
  • The score provided by peer will be the final score. Or,
  • The weightage of peer and faculty score can be defined.
  • In case multiple users are allowed for peer evaluation, the count of user is defined by the faculty (maximum 3). Final score for assignment evaluation can be determined in two ways:
  • Average score of the peers can be considered. Or,
  • Highest score of the peer can be considered.
  • While scheduling assignment in delivery control screen, admin will have only three option to schedule content:
  • Inactive
  • Expires at
  • Available between
  • The faculty or admin can enable Peer to Peer Evaluation when the end date of assignment approaches in the participant stats screen.
  • You can shuffle the submitted assignment of the learners among themselves using this option. This option changes to ‘Manage Peer Evaluation’, which displays the count of users whose assignment have shuffled.  Additionally, you have an option to view the ‘View Peer Evaluation’, which displays in the Participant Stats screen where the faculty can view the details of users whose assignment is submitted and the assigned peers as well. 
  • Faculty can accept or reject the marks of participant provided by peers. The faculty can also send reminder mails to peers for assignment evaluation. Here, you can Accept or Reject the marks in bulk as well.

Learners View:

  • In this view, each learner receives a notification for peer evaluation of the assignment for the submitted assignments as the faculty clicks Enable peer to peer evaluation option.
    • Learner can view the assignments assigned to them for evaluation by clicking ‘Peer evaluation’ button in burger icon. However, the details of learners whose assignment will be evaluated, is anonymous.
    • Peer can provide the feedback and score in the assignment using the Evaluate button.
    • Learner can view the count of pending assignment for peer evaluation in the Content Player screen.
    • Learner can view the marks in ‘Marks Summary’ option after the evaluation is complete by peer and on faculty’s final score evaluation.
  • Key Benefit: Peer reviews helps to communicate between students and helps the students’ master for the concepts of a course, to learn from each other.

Configuration to hide or display Terms & Condition page for Assignment activity

  • Feature: Introducing configuration for Terms & Condition in TCS iON Digital learning
  • Description: Now, you can display the Terms and Conditions to participants by setting a configuration implemented in iDL.
  • While creating an assignment, if, the course admin sets the configuration Display Terms & Conditions to Participants as Yes then, upon clicking Launch assignment present in the content player, it displays the Terms & Conditions. The participant must agree to Terms & Conditions by selecting the checkbox present against it, to start the assignment and to view the assignment submission page.
  • By default, the configuration is set as No. Therefore, the assignment submission screen displays to the participant after the assignment launches from the content player.
  • Key Benefit: The Terms & Conditions displays to participants only if the configuration is set in the Assignment Creation screen.

Configuration to hide Total and Pass Marks in Assignment

•Feature: Enhanced configuration for assignment marks visibility

•Description: With this configuration, you can hide or display the total marks and pass marks of assignment to the course participants. The course admin can set the configuration Do you want to hide marks as Yes in Assignment Creation screen, which enables the participants to view the pass marks and total marks assigned for the assignment.

By default, the configuration is set as No.

•Key benefits: Learner performance in assignment is not marks driven.

Your Stairway to Corporate Hiring

Tools to Crack Your Dream Job: Catapult Your Career in the Right Direction

India is the 7th largest economy in the world, a piece of data which makes us ecstatic and hopeful. However, statistics show that 33% of India’s skilled youth are jobless[i]. With the economy slowing down, is there an opportunity for a platform business model that can help talented youth get access to corporate jobs that best aligns with their skills and aspirations? Can we create what an Uber or Ola did to the transportation industry or an AirBnb did for the accommodation industry by leveraging technology?

Statistics state that over the past year, due to a lack of training at the university level, only 6.6%* of candidates can get through an aptitude test and out of the ones who clear this only 26%* candidates get to the interview stage and are selected.

So what is the way ahead from here? What should we be concentrating our money, energy and resources on? Before we enumerate solutions, let us first look at what the industry expects from new employees.

Industry and Hiring Trends

Employers now have a system called ‘blind hiring technology’[i]. The objective of this technology is to keep the hiring process unbiased and let the best candidates come on board. AI (Artificial Intelligence) is now being used to make smart hiring decisions and to retain employees for the longest time possible.

Since employers are spending up to 25%[ii] of their learning and development budget on technology and training their employees, there are some basic set of expectations they have from their recruits. Three of the top requirements are:

  1. High-quality education: A high-quality education is one which has the least amount of gaps or no gaps between what the industry needs and what the colleges are equipping the students with.
  2. Skill-based education: The lack of in-depth understanding of technical problems and underlying concepts is an immediate employer need to resolve the on-ground and real issues of the job.
  3. Essential soft skills: Employers expect their employees to come with basic client handling and team communication skills.

How can we bridge this gap?

Now that we have taken a brief look at the requirements of the industry, let’s look at a few steps that the educational institutes can take to meet these demands.

  • Align academia with industry

To bridge the gap between curriculum and industry requirements, the curriculum needs to be less theory based and more practical. Students should get hands on experiences by the introduction of case studies and online courses which have been designed by the industry. Colleges and universities could even include industry experts in the curriculum designing, so that they are always updated with the industry needs.

  • Promote skill-based education

As per a NASSCOM report, by the year 2020, 2 out of 3 millennial’s will aspire to reach a managerial position within three years of joining a job. While this is a great goal to set, we also need to prepare the workforce for this goal by continually updating the training that is given to them. Along with updating the curriculum, it is pertinent to equip them with soft skills as well. Skills like communication, leadership qualities, interpersonal relationship building, and a positive attitude towards teamwork are essential to achieve this goal.

  • Bring the workplace to the college:

Before students sit for their placements, they can be given various opportunities to see what their future workplaces will look like or what they will demand of them. To do this, colleges and universities can encourage their students to take up internships or on the field projects for at least a semester to learn the ropes of the business. This will also boost the students’ confidence and will make their transition easier.

  • Train the trainers:

While we have been talking about a lot of changes for the students, it is also essential that we keep the trainers or their teachers updated with the goings on in the industry. The faculty can also collaborate with industry experts on projects, guest lecture series or even a PhD which requires them to work with a senior mentor from the industry itself. This will help the faculty in making students industry-ready.

TCS iON echoes the thoughts of the industry and believes in tackling the problem at the core. A case in point is the TCS National Qualifier Test (TNQT) that had more than 2.8 lakh students from over 2000+ educational institutions who took the assessment last year. Through TNQT, TCS was able to reach many talented students in Tier 2 and Tier 3 cities who eventually got selected and placed in TCS. TCS iON is now extending the same platform as a Common Corporate Qualifier Test (CCQT) to all interested corporates in India to hire the best talent. Over 150+ corporates have shown interest in using TCS iON CCQT for Fresher Hiring across all graduation streams (Engineering, Non-Engineering, and Management) and in democratizing the process of talent identification in the country.

With this vision combined with the aim of providing life-long learning to students, TCS iON has created various learning products like the self-paced 20 hour fully online Career Skills program launched recently in collaboration with AICTE.  This course prepares students in resume writing, email etiquettes, telephone etiquette’s, presentation skills, interpersonal skills, group discussions, and interview skills that are discerning points considered by corporates while making hiring decisions.

As a leader in the assessment space, TCS iON has also launched a unique preparation test for students, Prep4Job, to offer a simulated view of preparing for various corporate recruitment tests with rich analytics to help them improve over time.

These products have been specifically designed to give students a head start in their careers and help them land their dream jobs.

Visit for more details.

View source :

[1] India 7th largest economy:

33% skilled youth unemployed:


[1] *Internal Research